(A) WEBSITE TERMS OF USE
A Bigger Bottom Line, LLC
Last Updated: 12/29/2025
Website: www.abiggerbottomline.com
These Website Terms of Use (“Website Terms”) govern your access to and use of the A Bigger Bottom Line, LLC (“ABBL,” “we,” “us,” or “our”) website, including all pages, content, forms, scheduling links, downloads, and related features (the “Site”).
By accessing or using the Site, you agree to these Website Terms. If you do not agree, do not use the Site.
1. Who We Are
ABBL is a virtual accounting firm providing bookkeeping, accounting support, advisory services, and educational resources. The Site is provided for general informational purposes and client interaction only.
2. No Professional Advice on the Site
Content on the Site is provided for informational purposes only and does not constitute legal, tax, accounting, or other professional advice.
ABBL is not a law firm and does not provide legal advice.
ABBL does not provide tax return preparation or filing unless expressly agreed in writing.
You should consult your own licensed professionals regarding your specific situation.
3. Privacy Policy
Your use of the Site is subject to our Privacy Policy, which explains how we collect, use, and protect information. If you do not agree, do not use the Site.
4. Scheduling, Forms & Electronic Communications
By submitting forms or scheduling through the Site, you consent to receive electronic communications (email, portal messages, or SMS if opted in). Electronic records satisfy any legal requirement for written communication.
5. Intellectual Property
All Site content (text, graphics, branding, templates, videos, downloads, layouts) is owned by ABBL or licensed to ABBL and protected by intellectual property laws. No copying, reproduction, distribution, or modification without prior written consent.
6. Acceptable Use
You agree not to:
Attempt unauthorized access to systems or data
Scrape, crawl, or harvest content
Upload malware or disrupt Site functionality
Use the Site for unlawful or abusive purposes
7. Third-Party Links & Tools
The Site may link to third-party tools or platforms. ABBL is not responsible for third-party content, performance, security, or policies.
8. Disclaimers
THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” ABBL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ABBL SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
TOTAL LIABILITY RELATED TO THE SITE SHALL NOT EXCEED $100.
10. Governing Law & Venue (California)
These Website Terms are governed by California law. Any dispute shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to jurisdiction and venue there.
11. Updates
ABBL may update these Website Terms at any time. Continued use of the Site constitutes acceptance of the updated Terms.
12. Contact
A Bigger Bottom Line, LLC
California, USA
📧 info@abiggerbottom-line.com
855-752-6886 ext.2
(B) SERVICE TERMS / CLIENT AGREEMENT SUMMARY
A Bigger Bottom Line, LLC
Last Updated: 12/29/2025
These Service Terms apply to all clients who purchase or engage ABBL services. By signing a proposal, engagement agreement, change order, or paying an invoice, you agree to these Terms.
If these Service Terms conflict with a signed agreement, the signed agreement controls.
1. Scope of Services
ABBL provides only the services explicitly listed in your signed proposal and engagement agreement. Any service not expressly included is out of scope.
Services do not include unless expressly agreed:
Tax preparation or filing
Legal services or advice
Audit, review, or attestation services
Fraud detection or forensic accounting
Internal control audits
Business management or bill approval
2. Engagement Period
Services begin and end on the dates stated in your proposal. Prior-period work requires written approval and additional fees.
3. Subscription Billing & Plan Coverage
Subscriptions are billed in advance and auto-charged on the 1st of the month (or weekly if selected).
Plan Definitions
Platinum (Daily): Prior month close + daily current-month posting/reporting
Gold (Weekly): Prior month close + weekly current-month posting/reporting
Bronze (Monthly): Prior month close only (no current-month work)
Copper (Quarterly): Prior quarter close only
Starter (Yearly): Annual year-end close; billed annually or via monthly installment plan as stated in your proposal
4. Year-End Services Requirement
To receive year-end services, you must remain an active client and pay required subscriptions, including the January payment. Clients must remain active through February 28 for year-end completion.
5. Client Responsibilities
Clients must provide accurate, complete, and timely information, respond to portal requests, book meetings, and submit documents by the 5th of each month. ABBL relies on client-provided data without independent verification.
6. Collaborative Bookkeeping
ABBL is not responsible for errors caused by client, staff, CPA, or third-party access. Corrections may be billed as out-of-scope.
7. Uncategorized Transactions
Transactions lacking documentation or intent may be marked “Uncategorized.” Delayed responses may cause reporting inaccuracies and additional fees. Closed-period changes are generally out-of-scope. Uncategorized Transaction feedback should be provided in the # Clarify area of the current Qount client portal.
8. Out-of-Scope & Change Orders
Out-of-scope work requires approval and may be billed at:
Bookkeeper: $75/hour
Principal accountant: $150/hour
Invoices are due within 30 days.
9. Payment Authorization & Failed Payments
By providing payment details, you authorize ABBL to auto-charge subscription fees, approved change orders, and permitted admin fees.
$25 fee applies to failed payments
Services may pause until payment is resolved
After 10 business days without resolution, services may be canceled
10. Refund Policy
All payments are non-refundable once work has begun for the billing period.
Exception: Billing errors where timely cancellation notice was provided before work began.
11. Communication Policy
All communications occur via the client portal. Time-sensitive requests must be submitted through the portal or scheduled. Immediate response is not guaranteed outside plan scope.
12. Meetings
Meeting time does not roll over. Unused time is forfeited.
13. Cancellation & Downgrades
Four (4) weeks’ notice is required before the next billing cycle. Required termination or downgrade documents must be signed to avoid charges.
14. Data Access & Offboarding
Clients have up to 30 days post-termination to download data and assume software billing. Paid handoff services are available.
15. Confidentiality & Security
ABBL maintains confidentiality. Clients are responsible for credential security. ABBL is not liable for breaches caused by client practices or third parties.
16. No Audit / No Fraud Detection
ABBL does not perform audits or guarantee detection of fraud or illegal acts.
17. Limitation of Liability
ABBL is not liable for indirect or consequential damages.
Total liability is capped at fees paid in the prior three (3) months.
18. Indemnification
Clients agree to indemnify ABBL against claims arising from inaccurate information, misuse of services, or third-party actions.
19. Governing Law & Venue (California)
These Service Terms are governed by California law. Any action must be brought exclusively in Los Angeles County, California.
20. Dispute Resolution
Parties agree to attempt good-faith mediation before litigation, except for injunctive relief.
21. Record Retention
Clients are responsible for record retention and are advised to maintain accounting records for 10 years, subject to applicable laws.
22. Updates
ABBL may update these Terms prospectively. Continued use constitutes acceptance.
23. Contact
A Bigger Bottom Line, LLC
California, USA
📧 info@abiggerbottom-line.com
855-752-6886 ext. 2