A Bigger Bottom Line Privacy Policy

Last Updated: May 2018.

This Privacy Policy governs the manner in which A Bigger Bottom Line (“ABBL”, “we”, “us”, “our”) collects, uses, maintains and discloses information collected from users (each, a "User") of the www.abiggerbottom-line.com website ("Website").

This privacy policy applies to the Website and the Services offered by ABBL.

1. Personal identification information

a) We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, purchase Services, and in connection with other activities, services, features or resources we make available on our Website.

b) Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Website-related activities.

2. Non-personal identification information

a) We may collect non-personal identification information about Users whenever they interact with our Website.

b) Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information.

3. Web browser cookies

Our Website may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Website may not function properly.

4. How we use collected information

ABBL may collect and use Users personal information for the following purposes:

To improve customer service

The Information you provide helps us respond to your customer service requests and support needs more efficiently.

To personalize user experience

We may use information in the aggregate to understand how our Users as a group purchase Services or use the services and resources provided on our Website.

To improve our Website/Services

We may use feedback you provide to improve our Website and Services.

To process payments

We may use the information Users provide about themselves when placing an order for Services. We do not share this information with outside parties except to the extent necessary to complete an order for the Services.

To run a promotion, contest, survey or other Website feature

To send Users information they agreed to receive about topics we think will be of interest to them.

To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Website.

5. How we protect your information

a) We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Website.

b) Sensitive and private data exchange between the Website and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Our Website is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

6. Third party websites

a) Users may find advertising or other content on our Website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website.

b) In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website's own terms and policies.

7. Changes to this privacy policy

a) ABBL has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page.

b) We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

8. Your acceptance of these terms

a) By accessing this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website.

b) Your continued access to the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

9. Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this Website, please feel free to Contact Us.

A Bigger Bottom Line

Cookie Policy

Last Updated: May 2018.

This is the Cookie Policy for A Bigger Bottom Line, accessible from www.abiggerbottom-line.com.

1. What Are Cookies

As is common practice with almost all professional websites this site uses cookies.

Cookies are small text files stored on your computer by your browser. They're used for many things, such as remembering whether you've visited the site before, so that you remain logged in - or to help us work out how many new website visitors we get each month. They contain information about the use of your computer but don't include any personal information.

This Cookie Policy describes what information the cookies on our site gather, how we use it and why we sometimes need to store these cookies.

2. How We Use Cookies

We use cookies for a variety of reasons detailed below.

Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

3. Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this).

Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

4. The Cookies We Set

Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Order processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order for services is remembered between pages so that we can process it properly.

Surveys related cookies

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

5. Third Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell services it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including Facebook and Twitter, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

6. More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However, if you are still looking for more information on our Cookie Policy, you can Contact Us.

A Bigger Bottom Line

Terms and Conditions

Last Updated: May 2018.

Please read these Terms and Conditions Carefully.

These Terms and Conditions (“Terms and Conditions”) outlined below, contains the terms that govern your access, use, rights and obligations in relation to access and use of the services offered through www.abiggerbottom-line.com (the “Website”) by A Bigger Bottom Line, a California based company (“ABBL,” “we,” “us,” or “our”).

These Terms and Conditions are the “Agreement” between ABBL, and you or the entity you represent (“you”).

You represent to us that you are lawfully able to enter into contracts. If you are entering into this Agreement for an entity, such as the company you work for, you represent to us that you have the legal authority to bind that entity.

By accessing the Website and using the services provided by ABBL, you agree to be bound by the terms and conditions of this Agreement.

1. About ABBL

a) ABBL is an accounting services company that provides a wide variety of accounting services and other related services to its clients.

b) The services (collectively, the “Services”) we offer, include but are not limited to the following:

Accounting Data Entry
Accounts Reconciliation
Financial Reports Generation
QuickBooks Training
Bookkeeping Services

c) We may at our sole discretion and at any time without prior warning, discontinue providing part or all of the Services, without prior notice.

2. Accessing and using our Website

a) Anyone can access our Website and view its contents.

b) However, to purchase any of our Services, you will need to contact us so we can initiate your purchase of the requested Service(s).

c) You are not eligible to purchase the Services if we have temporarily suspended or previously terminated your access to the Website and we have not expressly authorized you in writing to resume using the Services.

3. Service Purchase

3.1 Prerequisites and Eligibility

a) In order to purchase our Service(s), you will need to first Contact Us, specifying the type of Service(s) you desire.

b) After receipt of your message, we will provide you with a free consultation by phone or email, in order to discuss with you, in detail, aspects of the Service(s) you require, include specifications, preferences and other pertinent information.

3.2 Service Quote

After the consultations, we will prepare a Service Quote as per the details discussed, and email it to you. The Service Quote shall, in addition, contain additional terms and conditions related to the Service(s) you’ve requested.

3.3 Service Quote Acceptance

a) To become a binding Agreement between you and ABBL, you must accept and approve the Service Quote in writing through your own signature and thereafter email the Service Quote back to us.

b) The Agreement for the requested Service(s) will take effect on the Date you sign the Service Quote, and will remain in effect until we complete the requested Service(s), in accordance with the terms and conditions specified in the Service Quote.

4. Services Fees and Payments

a) The Total Fee for the requested Service(s) including the Deposit Fee and the Balance Fee shall be as specified in the Service Quote provided to you.

b) Unless otherwise specified in the Service Quote, you agree to pay us, the Total Fee in two instalments as follows:

You agree to pay the Deposit Fee either on the date of signing the Order Form or no later than 7 days before the Service(s) commencement date; and
You agree to pay the Balance Fee in the set number of instalments and frequency specified in the Service Quote.

c) All Payments must be made to ABBL through the payment method indicated on the Order Form. All Payments are final and unless otherwise specified in this Agreement, non-refundable.

d) We reserve the right not to commence the Services, suspend the Services and/or refuse to provide any Service deliverables until you have made all due payments.

5. Billing and Payment Terms

5.1 Billing Terms

All Service Fees indicated on the Service Quote provided to you, are payable in United States Dollars ($).

5.2 Payment Terms

Any fees charged by your debit or credit card provider in connection with your payment for the requested Service(s) are for your own account and ABBL shall not be responsible for these. You shall be responsible for all costs you incur in connection with your use of the Services.

6. Cancellations

a) You may cancel the requested Service(s), within a period of 7 days from the date you purchased the Service(s), by contacting us.

b) Once we receive your cancellation request:

The Service Fees paid shall be refunded to you within seven (7) days, through your original method of payment (You are responsible for charges we’ve already incurred for the Service(s) and any charges to be incurred as a result of such refund.); and
We will immediately suspend any provision of the Services to you.

c) After expiry of the seven (7) days period, you may still cancel your requested Service(s) but unfortunately, we will not be able to refund any paid Service Fees but shall provide the Services up to the date of the desired cancellation.

7. Termination; Termination Consequences

7.1 Termination by You

a) You may terminate the requested Service(s) by contacting us with your termination request.

b) Subject to Section 6 above, no refund of any Service Fees already paid will be provided on termination. Such termination of your Service shall be effective from the date we receive your termination request.

7.2 Termination by ABBL

We may terminate the requested Service(s), the Service Quote, and this Agreement without notice and without any liability to make any refund or other payment to you in the following circumstances:

You have breached these the terms of this Agreement or the terms of the Service Quote in any way;
Our provision of the requested Service(s) to you may, in our reasonable opinion, adversely affect our goodwill or reputation; or
You or us cease to carry on business, are declared bankrupt or enter into an insolvency or administration procedure.

7.3 Consequences of termination

Termination of this Agreement shall not affect any rights or liabilities that have accrued to us prior to such termination.

8. General Rules

You may not:

Distribute or post spam, in particular by sending unsolicited marketing messages to other users, or distribute or post chain letters, unsolicited loans or pyramid schemes;
Distribute viruses or any other technologies that may harm ABBL or the interests of users of the Website or users or otherwise interfere with or disrupt our servers;
Post or transmit any advertisements for or solicitations of business;
After receiving a warning, continue to disrupt the normal flow of dialogue, or post or transmit comments that are not related to the topic being discussed;
Except as permitted under this Agreement, copy, modify, or distribute our content or trademarks from ABBL or users’ copyright material and trademarks or any content or trademarks owned by a third party unless you have their explicit permission;
Harvest or otherwise collect or use information about users without their explicit consent;
Impersonate another Member or falsely state or otherwise misrepresent your affiliation with a person or entity;
Allow any other person or entity to use your account for any reasons;
Continue to use ABBL if your access to ABBL has been suspended or your account terminated; or
Engage in any other conduct that restricts or inhibits any other persons from using or enjoying ABBL, or which, in our judgment, exposes us to any liability or detriment of any type.

9. Additional Provisions

9.1 ABBL Content

a) All of the content on the Website is owned by (and all copyright, trademark and other intellectual property rights in that content shall at all times remain vest in) us or our licensors and is protected by copyright law and other intellectual property rights.

b) ABBL content includes any information or other material found on or via the Website, including without limitation text, databases, graphics, videos, Service and all other features found on the Website.

9.2 Third Party Links

a) You acknowledge that ABBL may include links to third-party websites. We do not review these third-party websites nor have any control over them, and we are not responsible for the Websites or their content or availability.

b) We do not therefore endorse, or make any representations about them, or any content found there, or any results that may be obtained from using them. If you decide to access any of these third-party websites, you do so entirely at your own risk.

c) If you use any linked websites, any personal information you give to them will be dealt with in line with their privacy policy, not ours, so please ensure that you read their terms and conditions and privacy policy before you use their websites and provide any personal information.

9.3 Promises, liability and disclaimer

a) We promise that we will operate ABBL and provided the Services with reasonable skill and care.

b) Otherwise, the content and Services available on the Website are provided on an ‘as is’ and ‘as available’ basis. To the fullest extent permissible under applicable, we disclaim any and all promises, warranties, conditions, or representations relating to ABBL and its content, whether express, implied, oral or written. In particular:

We do not make any promises as to the truth, accuracy, integrity, quality or completeness of the content or information that appears on the Website, and you should not rely on it being accurate, truthful or complete.
We cannot guarantee and shall not be liable to you in relation to the performance or reliability of the Website and/or the Services.

c) By using ABBL, you acknowledge and accept the inherent risks, characteristics, and limitations of the internet, particularly in terms of technical performance of the Website, response times to view, verify or transfer information; and the risks inherent in all third-party links, connections and transfers via the internet. Accordingly:

We do not make any promises about the availability or accessibility of the Website or promise that your access to the Website or the Services will be uninterrupted, timely or error-free;
We are not responsible for any data or information uploaded by any users including any content posted, uploaded or published by ABBL. It is your responsibility to make backup copies of any of the content you post, upload or publish on ABBL and we strongly recommend that you do so;
We make no promises in respect of any harm that may be caused by the transmission of a computer virus, worm, time bomb, Trojan horse, cancelbot, logic bomb or any other form of programming routine designed to damage, destroy or otherwise impair a computer's functionality or operation including transmission arising from your download of any content, Service you use to download the content, ABBL or the server(s) that make it available.

9.4 No Liability

We will under no circumstances be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the contract for:

Any losses related to any business of yours including but not limited to lost data, profits, revenue, savings, business, opportunity, goodwill, reputation, business interruption or any pure economic loss (in each case, whether such loss is direct or indirect); or
Any form of indirect, consequential or special loss, and/or
Any direct loss (for which liability is not expressly excluded in these terms) in excess of the total Service fees to which your claim relates to.

9.5 Indemnity

a) You agree only to use the Website and the Services in accordance with this Agreement.

b) You agree that you will compensate us (and our employees, officers, agents and suppliers) in full for any damages, losses, costs and expenses, including reasonable legal fees we incur that arise out of any breach by you of this Agreement or any liability we incur as a result of the use of the Website or the Services by you and any other person that uses your account with your permission or as a result of your negligence.

10. General complaints and requests for further information

a) We want to give you great customer service but sometimes things do go wrong. We can usually resolve most issues quickly, so please email us to tell us how we can help.

b) If you have any general complaints or wish to request further information about the Website or the Services, please contact us and we will do our best to resolve these.

11. Force Majeure

ABBL shall not be liable to you for any breach of its obligations or termination under this Agreement arising from causes beyond its reasonable control, including, but not limited to, fires, floods, earthquakes, volcanoes and other Acts of God, terrorism, strikes or government regulations.

12. Governing Law and Dispute Resolution

a) You agree that the laws and regulations of the State of California, United States govern this Agreement, its subject matter, and any claim or dispute that you may have against us.

b) You further agree that any disputes or claims that you may have against us will be resolved amicably and in good faith between you and ABBL, prior to resorting to binding arbitration within the State of California, in accordance with the rules and procedures of the American Arbitration Association.

c) By entering into this Agreement, you agree that you are: (i) waiving claims that you might otherwise have against us based on the laws of other jurisdictions, including your own; (ii) irrevocably consenting to the exclusive jurisdiction of, and venue in, of the courts in State of California over any disputes or claims you have with us; and (iii) submitting yourself to the personal jurisdiction of such courts for the purpose of resolving any such disputes or claims.

13. Changes

a) We may modify or change any part of this Agreement at any time, without prior notice. When we do, we will revise the updated date at the top of this page.

b) You can review the most current version of this Agreement by clicking on the “Terms and Conditions” hyperlink contained on the Website. You are responsible for checking his Agreement periodically for any changes.

c) If you continue to access the Website and use the Services after we make any changes to this Agreement, you are signifying your acceptance of the new terms.

14. Severability

If any provision of this Agreement is held invalid or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity or operation of any other provision of this Agreement, and such invalid provision shall be deemed to be severed from this Agreement.

15. Entire Agreement

This Agreement, together with other applicable policies available on the Website, constitutes the entire and exclusive understanding and agreement between you and us regarding its subject matter and supersedes any and all previous understandings and agreements, whether written or oral, regarding such subject matter.

16. Contacting Us

If you have any questions about the terms and conditions contained in this Agreement, please feel free to Contact Us.